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6/08/2015

Managing an Hotel in Italy

International management techniques in the hotel industry follow precise standards and are applied the same way worldwide. Hotel managers are used to speak about Occupancy ratio, RevPar and RGI and financial valuations based on FCF are commonly applied. However there are some peculiarities in the Italian hotel industry and in the Italian Real Estate market that deserve some attention in order to set and manage the appropriate business value drivers of an Hotel and for Hotel M&A deals..

Italy is a wealthy country with high density of population, no surprise if Real Estate in Italy is generally expensive
Italy in one of the European country with the highest density of population , with over 200 inhabitants for square kilometers, the double of France and Spain and just lower then the UK and Germany. However if we take into consideration that there are Italian regions that have few inhabitants because of the mountains (Valle Aosta, Trentino, Alto Adige, Sardinia) we find out that the density varies from 200 to 400 inhabitants for square kilometers not to talk about cities of course. As elsewhere, when a wealthy country has a lot of people in a limited space then the value of the space and the real estate value are high.

Average hotel premises quality is low and their renewal is expensive and requires time and efforts
Although Italy has a huge offer of rooms and beds, only recently built or renewed 4 to 5 stars hotel have more than 100 key and up-to-date energy and technology systems. Most of the hotel industry offer is still represented by hotels with less than 30 keys, built more than 40 years ago, with poor technology and poor services. Regulatory issues might be relevant if the building is located in ancient city centres, so the necessary restructuring is an important issue: costs may be high, time may be long.

and therefore the cost of financing the RE is a relevant issue
As the real estate portion of the hotel business is so expensive in Italy, then the first and main issue is how to finance it, both for the premises acquisition and for their renewal. There are very few real estate investment funds ready to invest in hotel assets in Italy and banks are reluctant to extend long term financing unless the leverage is low. Which means that the hotel manager will have to invest more equity than he might expect elsewhere.

Hotel Occupancy may have a strong seasonality therefore yearly based averages may be misleading.
Weather and incoming are not constant during the year: each region and city has some seasonality. Even Milan, a business oriented hotel offer, suffers from low demand in January and August. Revenue and cost planning, especially number of hours worked and labour cost in each department, require accurate different month-by-month budget and financial control as the yearly average is nice for statistics but does not help to run business.

The value of the location is high and the value is persistent over long time period
Art, climate and food are probably considered the main incoming client attractiveness for Hotels in Italy. These factors tend to be persistent in the long time much more than business, fairs, sport facilities or events that may move from one place to another. This means that the incoming interest for Italy was relevant one century ago, it is relevant today and will be relevant one century from now. I would think that only Paris in the world can claim such a prerogative. For the hotel business this means that in Italy the value of the location is very high and this value is persistent over long time period.